CILL — Center for Innovative Language Learning respects your privacy. This policy explains what information we collect and how we use and protect it.
1. Information we collect
- Contact & account details you provide — such as your name, email address and phone/WhatsApp number — when you enrol, sign up for the app, or contact us.
- Learning activity within our app (your progress and practice results), used to personalise your learning.
- Payment information is collected and processed by our payment gateway, SSLCommerz. We do not store your card or banking details on our servers.
- Basic website analytics (privacy-friendly, via Cloudflare) to understand site usage.
2. How we use it
- To provide and improve our courses, app and services.
- To process payments and confirm enrolments.
- To send you important updates, reminders and support (e.g. via email or WhatsApp).
3. Sharing
We do not sell your personal information. We share it only with service providers needed to run our services (for example, the payment gateway and hosting), and where required by law.
4. Security
We take reasonable measures to protect your information. Payments are handled over secure, encrypted connections by SSLCommerz.
5. Your choices
You may request access to, correction of, or deletion of your personal information by contacting us. You can opt out of non-essential messages at any time.
6. Contact
For any privacy question, email [email protected] or call +880 1610-107213.